|World markets are in a state of constant change.|
In order to stay ahead of your competitors, you need to ensure that your IT solutions are the very best they can be, as well as being highly cost effective and tailored to your company’s specific needs.
CipherWave is committed to providing ICT solutions that are fast, efficient and secure, with the flexibility to evolve with changing global markets and compliance. Our multiple platforms and application assured infrastructures are designed to provide a secure and reliable foundation for the specific applications you need to use.
Our IP network spans across South Africa, and offers a reach to professional services organisations across the country. Real time data transfer is central to maximising staff productivity and operational efficiencies, and with increasing focus on security and the growing regulation laws that are impacting professional services organisations worldwide, you must be certain of the safety and reliability of your systems.
CipherWave has extensive experience supporting the professional services sector. Our unrivalled industry expertise, support and disaster recovery systems mean you can relax and feel free to focus on providing your customers with a high quality, professional service. With an IT infrastructure that is offered through one single and consistent approach, CipherWave can simplify and streamline your IT hosting services, cutting costs and greatly increasing the efficiency of your systems. We’re experts at supporting your need for a seamless customer-facing environment across S.A; wherever your offices are, we’ll help increase your productivity and support your partnerships.
Business needs and our solutions:
Achieve business continuity and security
With increasing incidents of computer viruses, fraud and money laundering, professional services organisations must remain constantly mindful of security in the transfer of data. CipherWave allows you to transfer data with confidence, enabling you to remain focused on your customers’ needs. We also provide secure archiving systems to ensure you’re compliant with legal requirements to keep 7 year records. Our IP Virtual Private Networks and Private Line solutions are designed to protect your business and customers from fraud, as well as allowing you the capacity to transfer as great a volume of data as you require. By providing 24/7 monitoring and automated alerts for critical issues, we remain vigilant on your behalf.
Increase your flexibility and responsiveness
Professional services organisations must be ready to adapt to changing customer needs, evolving with industry trends and offering the latest services first. Opportunities are emerging to exploit new SaaS business models – an increasingly important element of professional services – alongside technologies like Voice over IP. Your IT hosting services must cater for increases in demand, and our network and hosting solutions are scaleable for exactly this reason. Constrained bandwidth and delays in data transfer could mean a compromise on customer service; we allow you to deploy new applications as and when you need them.
Simplify your systems into one single, straightforward and consistent approach
Giving yourself one point of contact for all your IT solutions means you can build a long-term, personal relationship with your provider – allowing you to work together on what’s best for your company.
Our dedicated account management team offers you access to our customer services around the clock, wherever you are. CipherWave brings you a global reach with local support and insight – guaranteeing a resilient, flexible network and consistent approach that’s tailored to suit your business.
Achieve greater operational efficiency and productivity
By freeing up staff to make more time for customer-focused initiatives, you can increase employee productivity and maximise opportunities to add value to your business. By enabling an increase in straight through processing, we can help streamline your business and services. CipherWave’s applications will free up staff across your organisation, and we can also help with project and people management, ensuring your business is running as smoothly as possible. We can make your existing IT infrastructure work for you, offering solutions that relieve IT staff of time consuming system maintenance tasks. Our audio, web and video conferencing solutions mean fewer costly trips away from your offices, instead bringing face-to-face meetings to you, and also enabling long distance meetings to be arranged at short notice.
Reduce telecommunications and IT costs
For professional services organisations, it’s crucial that value for money does not mean compromising on service levels, and that costs remain transparent and consistent. CipherWave is committed to offering very competitive pricing on every service we provide, without compromising customer support. With regards to hosting, utilising our data centre assets reduces TCO as well as allowing scalability and future proofing. Our dedicated account management and 24/7 customer support is available wherever you are, and we monitor all our service level agreements (SLAs) to ensure our customers remain satisfied. CipherWave is also ITIL accredited to provide best practices in IT service management, making us a capable and dependable partner.