20 Jun Cloud Computing: Your Next Move



Embracing any cloud solution isn’t something that ought to be managed without the slightest hesitation. If your business is considering deploying cloud-based services into your framework, you should know about the advantages the cloud can bring and which service provider will instrument the best overall results for your organisation.

Cloud computing allows us to access huge amounts of computing power by pooling resources in a fully virtualized manner. Instead of outlaying large amounts of capital expenditure on hardware infrastructure or a data centre, migrating to the cloud will allow you to transact with anything from applications to storage from a cloud service provider.

Any service which doesn’t require you to be physically close to the hardware that you are using can now be delivered via the cloud. It allows you to facilitate what is essentially a virtual office to give you the flexibility of connecting to your business from anywhere at any time. Your business can literally scale up or scale down your operation and storage needs quickly to suit your situation, allowing flexibility as your requirements evolve.

Whether you experience a natural disaster, power failures or other crises, having your data stored in the cloud ensures that it is backed up and protected in a secure and safe location.

Migrating to cloud-based solutions for your business is certain to offer a higher standard of security that your locally managed system is unlikely to achieve. Hacking techniques are becoming more effective every day, leaving  your systems and data compromised when only using a combination of a unique login ID and a complicated password. Cloud services encrypt all data and provide businesses with sophisticated tools for ease of management. 

Time is one of the most commonly tabled reasons as to why companies aren’t backing up their data. Cloud backup doesn’t require any additional time commitment as data and files are backed up to the cloud automatically and continuously or as scheduled upon migration. With a few clicks of the mouse, your backed up data can be easily found and restored.

To find out how the cloud can work for your business talk to CipherWave,

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

Along with Iron Mountain, CipherWave is a sponsor at the 2019 MyBroadband Cloud Conference, which is taking place on 6 June at the Gallagher Convention Centre in Midrand. They will be showcasing their extensive cloud offering with special focus on their hybrid cloud capabilities. 

Iron Mountain Incorporated (NYSE: IRM), founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organisations  around the world, and with a real estate network of more than 85 million square feet across more than 1,400 facilities in over 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artefacts.

Visit their stand and be entered into a draw to win a once-in-a-lifetime hot air balloon experience in the clouds for two.

25 Apr Is your legacy PBX putting your business at risk?



Moving from a legacy PBX to a Cloud PBX can be quite a task and entails some risk. However, the longer you keep your current on-premise PBX system, the greater the associated risks and costs. Outages and unplanned downtime; high upgrade and maintenance costs; inability to source replacement components; outdated functionality; drain on in-house resources; and compromised security are all factors to consider when changing your current communication system.

Just how easy is it to move to a Cloud PBX system?

The secret to a successful cloud migration is as simple as partnering the right provider. 

A key component of ensuring that a company’s migration is indeed successful requires an understanding of the current PBX setup i.e. call flows, ring groups, voicemail to email options and the number of rings before a call is forwarded to another extension, to name a few. Whilst these seem like easy assumptions, they are key to ensuring a successful deployment and positive user experience. 

User education around the new system is equally important and companies would need to ensure that this is included as part of their migration plan.  

Most companies are looking to achieve two main objectives when reviewing moving to the cloud, namely cost savings and management of the PBX system. Scalability, security and redundancy are additional benefits that come with choosing the right provider. 

Owning and managing our infrastructure allows for us to seamlessly transition a company’s traditional voice environment into a secure, reliable and flexible Cloud PBX ecosystem.

Moving your voice into our cloud inherently includes several security benefits simply due to the nature of our core network architecture. Our Cloud PBX is protected by industry-leading encryption and Session Border Controllers, to ensure that your data and calls reside within the safety of our network.

CipherWave’s Cloud PBX also accommodates for companies which require access for mobile users, using our mobile application. Users can log in to our platform and effectively take their desk phones with them wherever they go.

Meticulous project management principles coupled with years of experience within the industry is our largest shared asset with our customers when transitioning to our cloud. 

Whether your company is based in the middle of the hustle and bustle of trendy Johannesburg or a 2-man satellite office at the end of windy Port Elizabeth, we are able to bring you online fast, securely and efficiently.

Reasons to migrate to the cloud

Single point of contact. Most legacy communication systems involve multiple solutions provided by different suppliers, which can have a negative impact on productivity and the overall effectiveness of a company. With a Cloud PBX, you can save on time and cost by consolidating your supplier relationships.

Scalability. Traditional on-premise PBX systems are too rigid to allow for expansion or growth. When moving offices, opening new branches, bringing on additional employees, your communication system needs to be agile and adaptable. However, traditional on-premise PBX systems can be slow, labour intensive and expensive. A Cloud PBX allows your company to scale quickly and easily.

Easily add new features. Communication technology is rapidly changing and so are the expectations of your employees and customers. With traditional on-premise PBX systems, some basic features, such as call forwarding, are either not possible, extremely expensive or hardware dependant. The flexibility of a Cloud PBX makes it easy to deploy a full range of rich features.

Visibility. Gaining insights into your on-premise PBX system can be time-consuming and cumbersome. On the other hand, the transparency you get from cloud communications allows you to make better informed business decisions. 

Business Continuity. Traditional on-premise PBX systems are not made to continue functioning in the event of an outage. Where Cloud PBX systems, in contrast, offer high availability, significantly reducing downtime. 

04 Sep The Do’s and Don’ts of Ransomware



Ransomware is a form of malicious software (or malware) which is designed to lock the victim’s data, typically by encryption, and payment is demanded before the ransomed data is decrypted and access is returned. The motive is almost always monetary, and unlike other types of attacks, the victim is usually notified and given instructions on how to proceed.

Ransomware is generally delivered using phishing emails or through exploit kits. Phishing emails contain malicious attachments, which include ransomware or links to a compromised website hosting malware. Exploit kits are a malicious tool that cybercriminals use to attack vulnerabilities in systems, so they can distribute malware.

 

DO

DON’T

Backup important data regularly.Open emails from unknown sources.
Keep an offsite backup.Click on links in unexpected emails.
Use cloud services to mitigate risk.Download attachments received in unknown emails.
Keep your security software up-to-date.Click on pop-up ads in unknown websites.
Keep your operating system and other software up-to-date.Pay the ransom.
Provide regular cyber security training to employees.Deprioritize creating awareness inside your organisation.
Beware of emails that ask you to enable ‘macros’ to view the content.
Enable pop-up blockers on all browsers.
 

CipherWave offers a range of products and services to help protect businesses against ransomware and other security threats. One way of protecting your business is by ensuring that you have backups in place. CipherWave utilises their locally managed data centre and makes use of Veeam Cloud Connect for their Backup as a Service offering.

Veeam Cloud Connect makes it easy to get your backups offsite to a hosted backup repository using a reliable, secure SSL connection. 

Veeam’s modern backup technology enables you to:
  • Access and recover data in hosted backup repositories directly from the backup console
  • Track cloud repository consumption
  • Receive reminders for hosted storage renewals
Veeam Cloud Connect boasts more than 200 000 customers worldwide and protects over 13 million VMs.

The issue of compliance is something that many businesses need to take into consideration. Encrypted data backup is required by regulation in all businesses that handle sensitive information in order to avoid heavy penalties. Veeam Cloud Connect eliminates compliance concerns by using the simple 3-2-1 process.

CipherWave is a South African Internet Service Provider (ISP) and a Veeam Gold Partner that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

13 Aug Host Local



The 2018 MyBroadband Cloud, Hosting and Security Conference took place on 13 June at the Gallagher Convention Centre in Midrand. Top cloud, hosting and security executives and IT professionals were in attendance. The speakers covered a range of topics including hosting, virtualisation and more.

CipherWave, a regular sponsor, focussed its messaging around its locally owned and manged data centre. They offer a wide range of locally hosted and supported cloud services that include: DRaaS, BaaS, Cloud Connect, Server Hosting, Office 365 and Hosted PBX. CipherWave’s cloud is powered by Veeam, VMWare and Microsoft allowing their customers to leverage their existing technologies, products and licensing when moving into CipherWave’s local cloud. 

Reasons to Host Local with CipherWave
  • Low latency. Ideal for high priority applications where speed is essential.
  • Data sovereignty. International cloud providers can process, replicate and store your data across numerous countries. This blurs the laws that apply. Hosting your applications and business data locally means your company data is governed by local laws. 
  • Local 24/7 support as and when you need it. No time or language barriers.
  • Stronger cloud provider relationships. When on-going support is critical, a local contact becomes invaluable. If you need an emergency response or faster turnaround, a local cloud provider is often more responsive.
  • Data transport between you and your cloud is cheaper and faster.
  • Data migration costs are also lower. Getting your data to and from a local cloud provider is relatively straight forward. These costs quickly escalate if you are migrating terabytes of data to international providers or extracting/ switching between providers.
CipherWave’s cloud is an option for businesses looking for a locally hosted cloud solution. CipherWave has a national footprint with branches across the country – including a state-of-the-art data centre in Midrand, which is housed inside a category 5 vault, along with POPs in 3 other data centres in Johannesburg, Cape Town and Durban.

“Managing our own infrastructure, along with owning our own data centre gives us the ability to offer better service guarantees,” says Wayne D’sa, CipherWave Managing Director.

Reasons to collaborate with CipherCloud
  • Improved business agility
  • Increased efficiency
  • Peace-of-mind knowing that your business data is secure
  • Minimised downtime and business interruption
  • Better use of business resources
  • Improved business productivity through access to infrastructure when you need it
Local cloud providers offer you customisable solutions, great customer service and personal attention that international providers can’t match.

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

06 Aug The next generation of firewall protection



According to the Allianz Risk Barometer 2018 report, cyberattacks have been listed as the number one threat South African businesses face.

38% of the South African respondents indicated that cyberattacks remain the top concern for businesses for the third year in a row. Business interruption came in second at 34%. About 29% said changes in legislation and regulation are also among the top concerns. The Allianz Risk Barometer is based on the insights of over 1 900 risk management experts from 80 countries.

Multiple threats such as data breaches, network liability and hacker attacks make cyberattacks the largest threat, not only in South Africa but also the United States, United Kingdom and Australia. In October last year, more than 30 million South Africans’ personal information was exposed online in what is considered the country’s biggest data breach. 

CipherWave recently added a fully managed firewall service to its comprehensive product stack. Given the wide array of firewall products to choose from, CipherWave decided on Fortigate as its preferred firewall technology product, due to its strong firewalling stack, feature rich offering including URL filtering, intrusion detection and intrusion protection. 

Firewalls are one of the most vital components of any network. Taking into consideration the dangers posed by viruses, malware and unknown network trespassers, the protection of the corporate network is paramount.

The managed firewall service is an end-to-end service consisting of pre-implementation consultancy, design of a connectivity security policy, deployment of a firewall device, management and, 24/7 monitoring and support. With managed firewall services there is no need to buy, deploy or manage various point solutions. Companies simply subscribe to the service and a team of experts maintain the solution to ensure that it provides complete protection against constantly evolving perimeter and web-based threats.

Business Benefits

  • Fully managed firewall provided on a subscription basis
  • Delivered based on client’s business requirements
  • 24/7 support

Features

  • User authentication
  • Web content filtering and control
  • Intrusion detection and prevention
  • Cyber threat monitoring
  • Application control
  • Dynamic routing protocols
  • Policy based routing
  • Server load balancing
  • Traffic shaping capabilities
CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

07 Mar CipherWave announces new Regional Director for KZN



CipherWave announced today at its Midrand Head Office the appointment of Rajan Ponnen as Regional Director for its KZN region.

Ponnen will oversee all of CipherWave’s operations, sales and marketing efforts within the KZN region.

“I am excited to be taking on the role of Regional Director for the KZN region, as part of CipherWave’s organic growth plan. We are proud of the company’s success at this point in time and I believe there is still tremendous opportunity for further growth.”

“Our goal is to maintain our current impeccable customer service offerings whilst expanding into a leading position within the SME and Mid-market Enterprise segment through our internal supporting teams and our loyal partners within the region.” said Ponnen.

Rajan brings with him, in excess of 15 years of experience across various roles held within the Telecoms and Technology industry.

“We’re excited to have Rajan join our team and believe he will add tremendous value to our customers and partners in the KZN region. We believe the timing was perfect to continue our expansion plans, given the investment and growth into our Network, Voice and Cloud Platforms over the past 24 months.” said Wayne D’sa, Managing Director of CipherWave.

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

16 Oct MyBroadband Conference



The countdown to South Africa’s premier ICT event has begun. The MyBroadband Conference will take place on Thursday, 26 October 2017 at the Gallagher Convention Centre in Midrand. With top IT executives and professionals in attendance, this year’s conference is set to be the biggest and best one yet.

CipherWave, a MyBroadband regular, is proud to be a gold sponsor at this year’s event. Along with Home-Connect, their FTTH division, they will be showcasing their wide range of products and services.

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. They own and manage their own network infrastructure, which enables them to provide efficient, speedy service and support that their customers can count on 24/7.

CipherWave has been in business for over 7 years and provides the market with connectivity, voice and cloud solutions. It is also home to a category-5 biometric data vault, which is located in Midrand. They have secondary data centre facilities in Isando, Durban and Cape Town as well.

“While there may be similarities across the technologies that ISPs offer, we believe that it’s our unwavering focus on exceptional service and dedication to exceeding the expectations of our customers and partners that sets us apart.”  – Wayne D’sa, Managing Director.

Cloud has changed the way people do business. Efficiency, flexibility, agility and affordability is what every growing business needs. The ability to pick and choose as required and to have a solution that’s scalable and grows with your business is a non-negotiable.

CipherWave’s premium cloud offering includes Software as a Service, Infrastructure as a Service, Business Continuity and much more.

Virtual servers and co-location forms part of the Infrastructure as a Service product stack. CipherWave covers all your needs, from relocation of your IT infrastructure to their data centre to reducing hardware and resource costs through the use of virtual servers.

Business Continuity comprises of two components, Backup as a Service and Disaster Recovery as a Service. Backup is a highly dependable means of real-time, continuous data protection for servers, desktops and laptops, without any human intervention. Disaster Recovery is an off-site disaster recovery service that enables the virtualisation and start-up of applications quickly and seamlessly.

Wayne D’sa views them as long-term and short-term insurance, respectively. Backup ensures that your business remains compliant and your files are securely stored for a minimum period of 5 years, allowing you to restore backed up data should something go wrong. Disaster Recovery ensures that you are able to minimize the impact on customers should disaster strike, natural or man-made.

Business Continuity is no longer viewed a nice-to-have but rather a necessity. Just like insurance, can your company really afford to be without it? What would the cost of losing all your business data be?

Just last week Johannesburg was hit by heavy storms and strong winds which resulted in a large amount of damage to businesses and homes. And parts of Durban were underwater due to severe flooding. Disaster Recovery allows you to spin up your environment within hours and continue to operate as normal, with minimal impact on staff and customers.

Visit the CipherWave and Home-Connect stand at the MyBroadband Conference to find out more about their products and services, or for a quick round of golf.

29 Aug There is no need to WannaCry… Block Ransomware before it reaches your data

 

What would the impact be if you lost all of your business data? And how much would you be willing to pay to get it back? There is a rapidly growing form of cybercrime that hinges on the answers to these two questions.

 

Ransomware is a type of malware used for datanapping and lockscreen attacks. It encrypts your data, limiting or preventing access and then demands payment in exchange for its safe return. If payment is not made within the specified period of time, your data will be released or destroyed. Are your POPI alarm bells ringing yet?

 

Like a worm virus, ransomware spreads from machine to machine, firstly by luring an unsuspecting user to click on a link or open an attachment. It can be spread through malicious email attachments, infected software applications and external storage devices as well as compromised websites. Not only can ransomware affect computers but also servers and cloud-based file-sharing systems, allowing it to delve deep into a business’s core.

 

Although ransomware has been around for over two decades, it was initially limited to Russia. Its popularity and profitable business model soon found its way to other countries. In 2012, several key technological advances aligned allowing it to evolve and spread across Europe and North America.

 

Ransom prices may vary depending on the ransomware variant and the price or exchange rates of digital currencies. Bitcoin is decentralised, unregulated and nearly impossible to trace, making it a popular choice amongst cybercriminals. Victims are advised to never pay the ransom as it only exasperates the problem and does not guarantee that the decryption key or tool required to regain access to the infected system or encrypted files will be given.

 

Just how lucrative is ransomware? Extremely. According to IBM, in 2016 ransomware spiked 6,000% compared to 2015 and most victims paid the hackers. It was found in almost 40% of all spam messages. 70% of business victims paid the hackers and of those who paid, 50% paid more than $10,000 and 20% paid more than $40,000. The study found that the cost of ransomware attacks amounted to $1 billion last year alone.

 

How can you protect yourself?

  • Ensure your security software is always up-to-date.
  • Ensure your operating system is always up-to-date.
  • Don’t open email attachments from unknown sources.
  • Do daily remote backups of your data.
  • Mitigate risk through cloud services.
 

How can CipherWave help you?

 

Talk to us about any one of the below services, which could help protect your company against ransomware:

  • SpamExperts – Email Anti-spam and Antivirus protection software. Enterprise level spam filtering on incoming and outgoing email. High-quality protection against spam, virus, phishing, ransomware and malware attacks.
  • Email Archive – Unlimited tamper proof email storage in our secure data centre environment for up to 10 years. Never lose an email again.
  • ESET – Provides Antivirus, Antispyware and Data Access Protection for your company’s servers.
  • CipherArchive – Provides a highly dependable means of real-time, continuous data protection for servers, desktops and laptops effortlessly and transparently.
  • Veeam Cloud Connect – Using reliable secure SSL connection, Veeam Cloud Connect enables companies to send backups offsite to a cloud repository hosted by CipherWave.
 

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

29 Aug Special Olympics athlete dares to dream



February presented a unique opportunity for CipherWave to give back. The (then) 947 Breakfast Xpress team was on a mission to raise enough money to send 25 Special Olympics athletes to Austria. Darren and the team had a mammoth task ahead of them with a target of over R1 million. CipherWave, along with other corporates (and individuals), answered their call.

Founded in 1991, Special Olympics South Africa is home to more than 45 000 talented athletes trained in 18 competitive sports. The global mission of Special Olympics is to provide year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities. They provide continuing opportunities to develop physical fitness, demonstrate courage, experience joy and participate in a sharing of gifts, skills and friendship with families, other Special Olympics athletes and the community.

Their vision is to transform how people view individuals with intellectual disabilities. They want to encourage and inspire South African communities to broaden their minds, to accept and to include people with intellectual disabilities. It’s about celebrating our similarities, not our differences.

CipherWave had the honour of sponsoring a young man named Ipfi Mungwangwe (18). Ipfi was born in Vhembe, Limpopo. He got involved with Special Olympics South Africa in 2010, where his interest in floor hockey grew. The organisation means a great deal to him because it changes lives through education around intellectual disabilities and helps him reach his full potential.

He is most proud of his involvement in the program and his progress in sports. His family and coach are his support structure. They’re a constant source of encouragement and motivation, and want nothing more than for him to be successful.

CipherWave’s Managing Director, Wayne D’sa, had the privilege of attending the send-off function for the athletes on Monday, 13 March at the Midrand Conference Centre. It was a wonderful opportunity for him to meet the team and wish them well ahead of their trip.

Ipfi and the rest of the athletes represented South Africa on the global stage at the 2017 Special Olympics World Winter Games. The multi-sports event was held in Austria from 14-25 March and had 113 nations participate.

The National Team exceeded expectations and won 16 gold, 4 unified gold, 2 silver and 5 bronze medals.

All the way from Vhembe in Limpopo to the top of the world. Ipfi and the team were triumphant and brought home gold! They were up against Canada-West, who were a much larger team and the tournament favourites, in the final. After facing a narrow defeat to them two days prior, the team emerged victorious with a 3-0 win! Ipfi’s highlight was beating Canada-West in the final round and flying on an aeroplane for the first time.

Ipfi is an inspiration. Not only did he dare to dream, he had the courage and commitment to make his dreams come true in spite of the challenges he faced.

To find out how you can get involved with Special Olympics South Africa or to donate, please visit their website.

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.

29 Aug A Cloud with many silver linings



The 2017 MyBroadband Cloud, Hosting and Security Conference took place on 10 May at the Gallagher Convention Centre.

The event attracted a record number of delegates, with over 1 900 IT executives, managers and decision makers in attendance.

The conference provided a platform for IT professionals to interact and do business with South Africa’s top cloud and hosting providers.

The delegates were treated to insightful presentations from industry experts, and were able to visit stands and exhibitions from numerous IT companies.

CipherWave, a proud sponsor at this year’s conference, showcased their premium Cloud offering including Software as a Service, Infrastructure as a Service and Business Continuity- a must for every business.

Business Continuity has gained momentum and is no longer viewed a nice-to-have but rather a necessity. It comprises of two components, Backup and Disaster Recovery. CipherWave’s Managing Director, Wayne D’sa, views them as long-term and short-term insurance, respectively. Where Backup ensures that your business remains compliant and your files are securely stored for a minimum period of 5 years. And Disaster Recovery ensures that you are able to minimize the impact on customers should disaster strike.

Disaster Recovery as a Service
Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

Reasons to choose it
  • Minimised downtime and interruption when the unexpected happens.
  • Locally owned and managed cloud means we have better control to give you the best service.
  • Customized monitoring, alerting and reporting as per customer needs.
  • 2 scheduled DR tests included per year.
  • Seamless failover.
  • No-impact Disaster Recovery Testing.
  • Customisable recovery plans.
  • Exceptional benefits over traditional DR – see table below:
Traditional DRCloud-based DR
Increased hardware storage required.Cloud eliminates need for hardware.
Backup intervals of 24 hours or longer.Variable backup intervals – as frequent as hourly with application level consistency.
Lengthy manual restoration from backups.Quick restoration by CipherWave.
Difficult, time-consuming testing processes.Ability to view and test servers on easy-to-use production cloud equipment
Specialised in-house expertise required.Specialised expertise and 24/7 support provided by CipherWave.
Onsite recovery environment and management required.Secure, managed offsite recovery environment provided.

Backup as a Service
A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

Reasons to choose it
  • A range of premium features for 100% guaranteed protection and restorability of backed up data.
  • End-to-end data encryption.
  • Multiple data centre options to store your backups and data.
  • Scalable solutions that grow with your business needs.
  • Fully customisable backup solution.
  • Advanced backup architecture.

CipherWave together with Home-Connect, their FTTH division, will be at the MyBroadband Conference taking place on 26 October at the Gallagher Convention Centre, where they will be showcasing their wide range of products.

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.