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Cipherwave
  • Home
  • Our Company
    • About us
    • Careers
  • Our Services
    • Connect with
      • Fibre Internet
      • Wireless Internet
    • Communicate with
      • Hosted PBX
      • Telephone Management Systems
      • Fax
    • Collaborate with
      • Security
      • Software as a Service
      • Business Continuity
      • Infrastructure as a Service
      • Mail Management
  • CipherPartners
  • Blog
  • Support
    • FAQs
    • Privacy Policy
    • PAIA Manual
    • Status Page
  • Contact us

Archives: Jobs

Job Archives

Cipherwave | Johannesburg

Voice Engineer – 2nd Line | Cipherwave | Johannesburg

Engineer
Johannesburg
Posted 3 weeks ago

JOB PROFILE: Job Title: Voice Engineer – 2nd Line Division: Customer Support Subdivision: Voice Support Reports to: Chief Operations Operator (COO) WORKING RELATIONSHIPS: Internal: Sales Account...

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Cipherwave | Johannesburg

Cloud Engineer – 2nd Line | Cipherwave | Johannesburg

Engineer
Johannesburg
Posted 4 weeks ago

JOB PROFILE: Job Title: Cloud Engineer – 2nd Line Division: Customer Support Subdivision: Cloud Support Reports to: Chief Cloud Officer WORKING RELATIONSHIPS: Internal: Sales Accounts Pre-Sales ...

Read More

Cipherwave | Johannesburg

Cloud Engineer – 3rd Line | Cipherwave | Johannesburg

Engineer
Johannesburg
Posted 4 weeks ago

JOB PROFILE: Job Title: Cloud Engineer – 3rd Line Division: Customer Support Subdivision: Cloud Support Reports to: Chief Cloud Officer WORKING RELATIONSHIPS: Internal: Sales Accounts Pre-Sales ...

Read More

Cipherwave | Johannesburg

Key Account Manager | Cipherwave | Johannesburg

Management
Johannesburg
Posted 3 months ago

CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with their customers, employ...

Read More

Cipherwave | Johannesburg

Internal Sales | Cipherwave | Johannesburg

Service Delivery
Johannesburg
Posted 3 months ago

Internal Sales   CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with t...

Read More

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                                    GET IN TOUCH WITH US:
                                    Sales: sales@cipherwave.co.za 

                                    Johannesburg
                                    Tel: 010 541 0000

                                    Contact Us

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                                      GET IN TOUCH WITH US:
                                      Sales: sales@cipherwave.co.za 

                                      Johannesburg
                                      Tel: 010 541 0000

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                                              GET IN TOUCH WITH US:
                                              General: info@cipherwave.co.za | Support: support@cipherwave.co.za

                                              Johannesburg
                                              CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
                                              South Africa – View map
                                              Tel: 010 541 0000

                                              Home-Connect
                                              CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
                                              South Africa – View map
                                              Tel:
                                              010 612 0611
                                              Email: info@home-connect.co.za

                                              Email Productivity Suite

                                              Microsoft Hosted Exchange

                                              Locally hosted in CipherWave’s data centre, Hosted Exchange is a fully managed Microsoft email service with flexible mailbox options from 5GB to 50GB.

                                              Microsoft 365

                                              Microsoft 365 is the complete Office suite including, Word, Excel, PowerPoint, OneNote, Outlook, OneDrive and Teams for full collaboration.

                                              Leave your details below and one of our sales team members will be in touch shortly.



                                                Communication Suite

                                                Cloud Hosted PBX

                                                Locally hosted in CipherWave’s data centre, our cloud hosted PBX offers customers an alternative to a traditional on-premise PABX telephony system. CipherWave’s cloud hosted PBX integrates with most VoIP hardware devices like Yealink, Snom and RTX.

                                                Microsoft Teams Calling

                                                CipherWave’s voice platform offers an integrated solution into Microsoft Teams to compliment the Microsoft collaboration suite. CipherWave provides customers with the ability to make use of outbound calling through our integrated Microsoft Teams SBC (Session Boarder Controller).

                                                VoIP SIP Trunk

                                                CipherWave’s voice platform provides customers with the ability to reduce their existing telephone bill by switching their outbound voice calls to the CipherWave network.

                                                Leave your details below and one of our sales team members will be in touch shortly.



                                                  Business Continuity Suite

                                                  Mimecast Email Archiving

                                                  Mimecast offers a unified email management solution which combines a comprehensive email security, email continuity and email archiving solution in a single integrated cloud-based service which is managed through a central administration console.

                                                  Cloud Backups

                                                  Locally hosted in CipherWave’s data centre, our cloud backup solution uses Veeam software with secure encryption to protect customers’ backup data.

                                                  Cloud Disaster Recovery

                                                  Locally hosted in CipherWave’s data centre, our cloud disaster recovery solution provides customers a secure encrypted environment to backup and recover critical data and business applications.

                                                  Leave your details below and one of our sales team members will be in touch shortly.



                                                    Infrastructure Suite

                                                    CipherWave’s Private Cloud

                                                    Locally hosted in CipherWave’s data centre, our cloud virtual server solution provides customers an alternative to operating and maintaining their own on-premise server environment. With an option for either a Windows-based or Linux-based virtual server, our cloud offering provides customers the ability to easily scale up or down their virtual servers.

                                                    Microsoft’s Public Cloud

                                                    CipherWave’s cloud virtual server solution offers customers the option of either CipherWave’s locally owned and managed private cloud or virtual servers hosted in Microsoft’s public Azure cloud.

                                                    Leave your details below and one of our sales team members will be in touch shortly.



                                                      Telephone Management System

                                                      What it is

                                                      • >  Centralised view of a user’s communication usage allowing for operational management and recovery of costs for the business.

                                                      Reasons to choose it

                                                      • > Consolidated view of all telecommunications costs, usage and infrastructure
                                                      • > Accurately allocate costs to cost centres
                                                      • > Direct ROI, cost savings and recovery of costs

                                                      Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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                                                        Email Security

                                                        What it is

                                                        • >  Advanced Email Security with Targeted Threat Protection.

                                                        Reasons to choose it

                                                        • > Peace-of-mind knowing your business is Cyber Resilient
                                                        • > Customised based on your unique business requirements
                                                        • > 24/7 support

                                                        Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                          Managed Firewall

                                                          What it is

                                                          • > Complete protection against evolving perimeter and web-based threats.

                                                          Reasons to choose it

                                                          • > Fully managed firewall provided on a subscription basis
                                                          • > Delivered based on client’s business requirements
                                                          • > 24/7 local support

                                                          Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                            GET A QUOTE


                                                            Disaster Recovery as a Service

                                                            What it is

                                                            • > Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

                                                            Reasons to choose it

                                                            • > Minimised downtime and interruption when the unexpected happens
                                                            • > Locally owned and managed cloud means we have better control to give you the best service
                                                            • > Customised monitoring, alerting and reporting as per customer needs

                                                            Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                              Fax

                                                              What it is

                                                              • > A business fax solution that allows users to make use of an Internet connection to transmit traditional fax messages.

                                                              Reasons to choose it

                                                              • > Eliminates the need for telephone lines
                                                              • > Universal plug and dial
                                                              • > Highly affordable and effective IP solution

                                                              Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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                                                                Email Archiving

                                                                What it is

                                                                • > Unlimited tamper proof email storage in our secure data centre environment for up to 10 years.

                                                                Reasons to choose it

                                                                • > Tamper-proof email archive with full audit trail
                                                                • > Reduced storage needs
                                                                • > Exceptionally fast search and retrieve capability produces results in seconds

                                                                Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                  Office 365

                                                                  What it is

                                                                  • > An always up-to-date version of the full MS Office application suite.

                                                                  Reasons to choose it

                                                                  • > Always up-to-date – never buy a new version of Office agai
                                                                  • > Ability to edit documents on the go on a tablet or smartphone
                                                                  • > Default saving to your online storage means access to all documents, all the time

                                                                  Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                    MS Licences

                                                                    What it is

                                                                    • > Hosted software and services that interact with Microsoft products.

                                                                    Reasons to choose it

                                                                    • > Pay per user model with no up-front costs
                                                                    • > Access to most current product versions
                                                                    • > Scalable and on-demand for easy access to additional user licences

                                                                    Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                      Citrix

                                                                      What it is

                                                                      • > Industry-leading open source virtualisation platform.

                                                                      Reasons to choose it

                                                                      • > Cost-effective, cloud-proven virtualisation
                                                                      • > Reduced hardware requirement means increased infrastructure ROI
                                                                      • > Increased employee mobility and efficiency

                                                                      Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                        Kemp

                                                                        What it is

                                                                        • > Application delivery optimisation for high availability of critical business applications.

                                                                        Reasons to choose it

                                                                        • > Protection against application-level threats
                                                                        • > Ensured continuous user connections
                                                                        • > Reduced internal network latency and optimised bandwidth

                                                                        Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                          VMware

                                                                          What it is

                                                                          • > The industry-leading virtualisation platform that provides highly available, resilient, on-demand infrastructure.

                                                                          Reasons to choose it

                                                                          • > Ability to run any app, on any cloud
                                                                          • > Reduction in cost of IT infrastructure management
                                                                          • > Reduction of network provisioning time from days to seconds

                                                                          Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                            Veeam® Backup & Replication™

                                                                            What it is

                                                                            • > Fast, flexible, and reliable recovery of virtualised applications and data.

                                                                            Reasons to choose it

                                                                            • > Combines backup and replication in a single, award-winning environment
                                                                            • > High-speed recovery and data loss avoidance
                                                                            • > Meets SLAs for recovery time and point objectives (RTPO™) of <15 minutes for ALL applications and data

                                                                            Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                              Hosted Exchange

                                                                              What it is

                                                                              • > Offers all the functionality of an enterprise level on-premise email solution.

                                                                              Reasons to choose it

                                                                              • > No setup fees – no upfront costs, monthly billing with no long-term contract
                                                                              • > Reliable Infrastructure – 99.9% uptime
                                                                              • > Frequent backups throughout the day offer peace-of-mind that emails will never be lost

                                                                              Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                                Co-location

                                                                                What it is

                                                                                • > Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.

                                                                                Reasons to choose it

                                                                                • > Significantly reduces data centre costs
                                                                                • > Reliable data connectivity
                                                                                • > High security and robust performance for peace of mind

                                                                                Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                                  Virtual Servers

                                                                                  What it is

                                                                                  • > Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.

                                                                                  Reasons to choose it

                                                                                  • > Data centre offers 99.9% uptime
                                                                                  • > Super-fast deployment of virtual servers
                                                                                  • > Local hosting allows for better control and service

                                                                                  Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                                    Backup as a Service

                                                                                    What it is

                                                                                    • > A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

                                                                                    Reasons to choose it

                                                                                    • > A range of premium features for 100% guaranteed protection and restorability of backed up data
                                                                                    • > Multiple data centre options to store your backups and data
                                                                                    • > Scalable solutions that grow with your business needs

                                                                                    Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                                                    DOWNLOAD PRODUCT SHEET

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                                                                                      Hosted PBX

                                                                                      What it is

                                                                                      • > A feature-rich hosted PBX solution that delivers high-quality voice.

                                                                                      Reasons to choose it

                                                                                      • > Cost effective alternative to making traditional telephone calls
                                                                                      • > No need to own and manage PBX hardware
                                                                                      • > Retention of your current business telephone number for a fuss-free switch

                                                                                      Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                                                                                      DOWNLOAD PRODUCT SHEET

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                                                                                        Wireless

                                                                                        What it is

                                                                                        • > High-end wireless equipment that delivers fibre optic speeds to your front door.

                                                                                        Reasons to choose it

                                                                                        • > Affordable wireless connectivity
                                                                                        • > Uncapped data option
                                                                                        • > Access where infrastructure is lacking

                                                                                        Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                                          Internet Bandwidth

                                                                                          What it is

                                                                                          •  > High-end wireless equipment that delivers fibre optic speeds to your front door.  

                                                                                          Reasons to choose it

                                                                                          •  > Affordable wireless connectivity
                                                                                          •  > Uncapped data option
                                                                                          •  > Access where infrastructure is lacking

                                                                                          Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                                                          Leave your details below and one of our sales team members will be in touch shortly.



                                                                                            Fibre

                                                                                            What it is

                                                                                            • > Fast, reliable connectivity with a national footprint and further access across multiple providers.

                                                                                            Reasons to choose it

                                                                                            • > National fibre footprint
                                                                                            • > Up to 10Gbps connectivity
                                                                                            • > 99.5% uptime SLA

                                                                                            Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                                                              Host Local
                                                                                              Virtual Servers

                                                                                              What it is

                                                                                              • > Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.
                                                                                              • > All servers equipped with IP address and bandwidth usage per month (amount dependent on product).
                                                                                              Standard Virtual Servers
                                                                                              Backups are done daily to disk using Veeam Backup and Replication software.
                                                                                              Replicated Virtual Servers
                                                                                              These incorporate the standard virtual server configuration with additional replication to CipherWave’s secondary data centre in Isando.
                                                                                              High Availability Servers
                                                                                              Two virtual servers running in active-active mode across both primary and secondary data centres.


                                                                                              Reasons to choose it

                                                                                              • > Data centre offers 99.9% uptime.
                                                                                              • > Automatic daily backups.
                                                                                              • > Managed through user-friendly control panel.
                                                                                              • > Fully redundant enterprise architecture.
                                                                                              • > Super fast deployment of virtual servers.
                                                                                              • > Reduced operational costs – less power and environment management requirement.
                                                                                              • > Local hosting allows for better control and service.
                                                                                              • > Redundancy across 2 data centre environments.

                                                                                              Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                                                              DOWNLOAD PRODUCT SHEET

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                                                                                                Co-location

                                                                                                What it is

                                                                                                • > Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.
                                                                                                • > Direct connection to our high speed IP backbone and uninterrupted power supply.
                                                                                                • > Our primary data centre is located in Midrand, with secondary data centre facilities in Isando, Durban and Cape Town.

                                                                                                Reasons to choose it

                                                                                                • > Significantly reduces business’s data centre costs.
                                                                                                • > 24/7 support.
                                                                                                • > Reliable data connectivity.
                                                                                                • > High security and robust performance for peace of mind.
                                                                                                • > Fully scalable.
                                                                                                • > Ability to increase bandwidth and add connections to new offices quickly and easily.
                                                                                                • > Dual independent power feeds.
                                                                                                • > Secure biometric access control.

                                                                                                Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                                                                DOWNLOAD PRODUCT SHEET

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                                                                                                  Disaster Recovery

                                                                                                  What it is

                                                                                                  • > Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

                                                                                                  Reasons to choose it

                                                                                                  • > Minimised downtime and interruption when the unexpected happens.
                                                                                                  • > Locally owned and managed cloud means we have better control to give you the best service.
                                                                                                  • > Customized monitoring, alerting and reporting as per customer needs.
                                                                                                  • > 2 scheduled DR tests included per year.
                                                                                                  • > Seamless failover.
                                                                                                  • > No-impact Disaster Recovery Testing.
                                                                                                  • > Customisable recovery plans.
                                                                                                  • > Exceptional benefits over traditional DR – see table below.
                                                                                                  Traditional DR Cloud-based DR
                                                                                                  Increased hardware storage required. Cloud eliminates need for hardware.
                                                                                                  Backup intervals of 24 hours or longer. Variable backup intervals – as frequent as hourly with application level consistency.
                                                                                                  Lengthy manual restoration from backups. Quick restoration by CipherWave.
                                                                                                  Difficult, time-consuming testing processes. Ability to view and test servers on easy-to-use production cloud equipment.
                                                                                                  Specialised in-house expertise required. Specialised expertise and 24/7 support provided by CipherWave.
                                                                                                  Onsite recovery environment and management required. Secure, managed offsite recovery environment provided.

                                                                                                  Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                                                                  DOWNLOAD PRODUCT SHEET

                                                                                                  Leave your details below and one of our sales team members will be in touch shortly.



                                                                                                    Backup as a Service

                                                                                                    What it is

                                                                                                    • > A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

                                                                                                    Reasons to choose it

                                                                                                    • > A range of premium features for 100% guaranteed protection and restorability of backed up data.
                                                                                                    • > End-to-end data encryption.
                                                                                                    • > Multiple data centre options to store your backups and data.
                                                                                                    • > Scalable solutions that grow with your business needs.
                                                                                                    • > Fully customisable backup solution.
                                                                                                    • > Advanced backup architecture.
                                                                                                    PACKAGE FEATURES CipherArchive Pro CipherArchive Lite CipherArchive Cloud
                                                                                                    No. of Backup set Unlimited 1 Unlimited
                                                                                                    Backup Schedule X X X
                                                                                                    Encryption
                                                                                                    256- bit X X X
                                                                                                    Configurable by end- user X – –
                                                                                                    Retention Policy X X 5yr
                                                                                                    Business Continuity (DRAAS) – – X

                                                                                                    Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                                                                    DOWNLOAD PRODUCT SHEET

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                                                                                                      Hosted PBX

                                                                                                      What it is

                                                                                                      • > A feature-rich hosted PBX solution that delivers high-quality Voice.
                                                                                                      • > An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.

                                                                                                      Reasons to choose it

                                                                                                      • > Cost effective alternative to making traditional telephone calls.
                                                                                                      • > No need to own and manage PBX hardware.
                                                                                                      • > Retention of your current business telephone number for a fuss-free switch.
                                                                                                      • > Fully scalable solutions.
                                                                                                      • > Better control of your company telephone bill, with our prepaid management system and itemised billing.
                                                                                                      • > Highly competitive voice rates.
                                                                                                      • > Improved communication efficiency between employees and customers.
                                                                                                      • > Easy conferencing between local and remote employees.
                                                                                                      • > Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).

                                                                                                      Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                                                                                                      DOWNLOAD PRODUCT SHEET

                                                                                                      Leave your details below and one of our sales team members will be in touch shortly.



                                                                                                        Hosted PBX

                                                                                                        What it is

                                                                                                        • > A feature-rich hosted PBX solution that delivers high-quality Voice.
                                                                                                        • > An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.

                                                                                                        Reasons to choose it

                                                                                                        • > Cost effective alternative to making traditional telephone calls.
                                                                                                        • > No need to own and manage PBX hardware.
                                                                                                        • > Retention of your current business telephone number for a fuss-free switch.
                                                                                                        • > Fully scalable solutions.
                                                                                                        • > Better control of your company telephone bill, with our prepaid management system and itemised billing.
                                                                                                        • > Highly competitive voice rates.
                                                                                                        • > Improved communication efficiency between employees and customers.
                                                                                                        • > Easy conferencing between local and remote employees.
                                                                                                        • > Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).

                                                                                                        Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                                                                                                        DOWNLOAD PRODUCT SHEET

                                                                                                        Leave your details below and one of our sales team members will be in touch shortly.


                                                                                                          Leave your details below and one of our sales team members will be in touch shortly.


                                                                                                            GET IN TOUCH WITH US:
                                                                                                            General: info@cipherwave.co.za
                                                                                                            Support: support@cipherwave.co.za

                                                                                                            Leave your details below and one of our sales team members will be in touch shortly.



                                                                                                              GET IN TOUCH WITH US:
                                                                                                              General: info@cipherwave.co.za
                                                                                                              Support: support@cipherwave.co.za