CipherWave, a Johannesburg based Cloud & Internet Service Provider is looking to hire a Sales Manager to join the sales team.  The Sales Manager’s primary role is to develop a strong understanding of the Partners / Customers issues and Business and in order to formulate a strategy which provides a positive impact to the Partners/ Customers business. The Sales Manager owns the customer relationship and manages this relationship via a sales strategy. The Sales Manager must possess strong leadership and interpersonal skills to lead and manage a relationship with the customer and the sales account management team whilst understanding the challenges of today’s market, industry trends, and the CipherWave vision. 

KEY RESPONSIBILITIES

• Presenting of our services to a range of Channel Partners and Mid-Market customers.
• Frequently holding meetings within the given territory to boost profit and develop relationships with Partners and Customers.
• Achieving of Monthly, Quarterly and Yearly agreed Sales Targets.
• Intensive focus on expanding the CipherWave Partner and Midmarket customer revenue spend.
• Attending trade Conferences and other relevant industry events in order to expand your network and boost our business relationships.
• Collecting product feedback and sharing ideas for improvement to our supporting technical teams.
• Managing the entire sales process with analysis of competitors and business intelligence activities within territory.
• Support the development of new joiners/ providing shadow onsite development opportunities
• Manage individual and Team Revenue/Churn and Retention responsibility in line with the Head of Sales strategy.
• Manage regular and timely updates of progress and active accounts on CRM via the sales team and internal sales administrators.
• Ensure the health of contract submission to the Operations teams in order to eliminate delays and revenue loss.

JOB DESCRIPTION

• Build and maintain relationships with channel partners and Mid-Market customers together with the Head of Sales.
• Continuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners and Mid-Market customers in accordance with the company’s strategic and profitability goals.
• Develop and maintain all processes, materials and resources necessary to train and enable channel partner sales teams and Mid-Market sales teams
• Grow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targets.
• Monitor and manage performance of channel partners and Mid-Market territories directly and via the sales account managers within the team
• Maintain and monitor Channel and Mid-Market cancellations and retention behaviour to report back on business risk and liability to the Head of Sales.

SKILLS 

• Persuasion and assertiveness
• Excellent analytical skills and Reporting Skills 
• Apply leadership stance in a work context
• Apply the organisation’s code of conduct in the work environment
• Conduct a structured meeting and follow up plan within the sales construct.
• Conflict and dispute management skills
• Develop administrative procedures within a sales management vertical
• Induct and train new sales team members into a team
• Manage administration records
• Managing expenditure against a budget.

MINIMUM REQUIREMENTS

• Grade 12 or Matric 
• Business Management Tertiary Qualification is Advantageous for the role
• 2years Demonstrable experience managing a sales team to generate growth sales
• 2year experience working in a technology context company
• 2years proven track record of relationship management
• 5 years sales experience in a selling environment
• 2+ years in management positions.

TRAVEL

This role may from time to time require travel across the various regions within South Africa to support customer opportunities and / or conference attendance.
The Sales Manager role, reports into the Head of Sales. We are an equal opportunity employer.

Should you not hear from us within 5 days of application kindly consider your application unsuccessful.