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Cipherwave
  • Home
  • Our Company
    • About us
    • Careers
  • Our Services
    • Connect with
      • Fibre Internet
      • Wireless Internet
    • Communicate with
      • Hosted PBX
      • Telephone Management Systems
      • Fax
    • Collaborate with
      • Security
      • Software as a Service
      • Business Continuity
      • Infrastructure as a Service
      • Mail Management
  • CipherPartners
  • Blog
  • Support
    • FAQs
    • Status Page
  • Contact us

Sales Manager

Cipherwave | Johannesburg

Cipherwave | Johannesburg

Management
Johannesburg
Posted 5 months ago

CipherWave, a Johannesburg based Cloud & Internet Service Provider is looking to hire a Sales Manager to join the sales team.  The Sales Manager’s primary role is to develop a strong understanding of the Partners / Customers issues and Business and in order to formulate a strategy which provides a positive impact to the Partners/ Customers business. The Sales Manager owns the customer relationship and manages this relationship via a sales strategy. The Sales Manager must possess strong leadership and interpersonal skills to lead and manage a relationship with the customer and the sales account management team whilst understanding the challenges of today’s market, industry trends, and the CipherWave vision. 

KEY RESPONSIBILITIES

  • Presenting of our services to a range of Channel Partners and Mid-Market customers.
  • Frequently holding meetings within the given territory to boost profit and develop relationships with Partners and Customers.
  • Achieving of Monthly, Quarterly and Yearly agreed Sales Targets.
  • Intensive focus on expanding the CipherWave Partner and Midmarket customer revenue spend.
  • Attending trade Conferences and other relevant industry events in order to expand your network and boost our business relationships.
  • Collecting product feedback and sharing ideas for improvement to our supporting technical teams.
  • Managing the entire sales process with analysis of competitors and business intelligence activities within territory.
  • Support the development of new joiners/ providing shadow onsite development opportunities
  • Manage individual and Team Revenue/Churn and Retention responsibility in line with the Head of Sales strategy.
  • Manage regular and timely updates of progress and active accounts on CRM via the sales team and internal sales administrators.
  • Ensure the health of contract submission to the Operations teams in order to eliminate delays and revenue loss.

JOB DESCRIPTION

  • Build and maintain relationships with channel partners and Mid-Market customers together with the Head of Sales.
  • Continuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners and Mid-Market customers in accordance with the company’s strategic and profitability goals.
  • Develop and maintain all processes, materials and resources necessary to train and enable channel partner sales teams and Mid-Market sales teams
  • Grow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targets.
  • Monitor and manage performance of channel partners and Mid-Market territories directly and via the sales account managers within the team
  • Maintain and monitor Channel and Mid-Market cancellations and retention behaviour to report back on business risk and liability to the Head of Sales.

SKILLS 

  • Persuasion and assertiveness
  • Excellent analytical skills and Reporting Skills 
  • Apply leadership stance in a work context
  • Apply the organisation’s code of conduct in the work environment
  • Conduct a structured meeting and follow up plan within the sales construct.
  • Conflict and dispute management skills
  • Develop administrative procedures within a sales management vertical
  • Induct and train new sales team members into a team
  • Manage administration records
  • Managing expenditure against a budget.

MINIMUM REQUIREMENTS

  • Grade 12 or Matric 
  • Business Management Tertiary Qualification is Advantageous for the role
  • 2years Demonstrable experience managing a sales team to generate growth sales
  • 2year experience working in a technology context company
  • 2years proven track record of relationship management
  • 5 years sales experience in a selling environment
  • 2+ years in management positions.

TRAVEL

This role may from time to time require travel across the various regions within South Africa to support customer opportunities and / or conference attendance.
The Sales Manager role, reports into the Head of Sales. We are an equal opportunity employer.

Should you not hear from us within 5 days of application kindly consider your application unsuccessful.

Job Features

Job CategorySales

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Email Productivity Suite

Microsoft Hosted Exchange

Locally hosted in CipherWave’s data centre, Hosted Exchange is a fully managed Microsoft email service with flexible mailbox options from 5GB to 50GB.

Microsoft 365

Microsoft 365 is the complete Office suite including, Word, Excel, PowerPoint, OneNote, Outlook, OneDrive and Teams for full collaboration.

Leave your details below and one of our sales team members will be in touch shortly.



    Communication Suite

    Cloud Hosted PBX

    Locally hosted in CipherWave’s data centre, our cloud hosted PBX offers customers an alternative to a traditional on-premise PABX telephony system. CipherWave’s cloud hosted PBX integrates with most VoIP hardware devices like Yealink, Snom and RTX.

    Microsoft Teams Calling

    CipherWave’s voice platform offers an integrated solution into Microsoft Teams to compliment the Microsoft collaboration suite. CipherWave provides customers with the ability to make use of outbound calling through our integrated Microsoft Teams SBC (Session Boarder Controller).

    VoIP SIP Trunk

    CipherWave’s voice platform provides customers with the ability to reduce their existing telephone bill by switching their outbound voice calls to the CipherWave network.

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      Business Continuity Suite

      Mimecast Email Archiving

      Mimecast offers a unified email management solution which combines a comprehensive email security, email continuity and email archiving solution in a single integrated cloud-based service which is managed through a central administration console.

      Cloud Backups

      Locally hosted in CipherWave’s data centre, our cloud backup solution uses Veeam software with secure encryption to protect customers’ backup data.

      Cloud Disaster Recovery

      Locally hosted in CipherWave’s data centre, our cloud disaster recovery solution provides customers a secure encrypted environment to backup and recover critical data and business applications.

      Leave your details below and one of our sales team members will be in touch shortly.



        Infrastructure Suite

        CipherWave’s Private Cloud

        Locally hosted in CipherWave’s data centre, our cloud virtual server solution provides customers an alternative to operating and maintaining their own on-premise server environment. With an option for either a Windows-based or Linux-based virtual server, our cloud offering provides customers the ability to easily scale up or down their virtual servers.

        Microsoft’s Public Cloud

        CipherWave’s cloud virtual server solution offers customers the option of either CipherWave’s locally owned and managed private cloud or virtual servers hosted in Microsoft’s public Azure cloud.

        Leave your details below and one of our sales team members will be in touch shortly.



          Telephone Management System

          What it is

          • >  Centralised view of a user’s communication usage allowing for operational management and recovery of costs for the business.

          Reasons to choose it

          • > Consolidated view of all telecommunications costs, usage and infrastructure
          • > Accurately allocate costs to cost centres
          • > Direct ROI, cost savings and recovery of costs

          Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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            Contact Us

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              GET IN TOUCH WITH US:
              General: info@cipherwave.co.za | Support: support@cipherwave.co.za

              Johannesburg
              CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
              South Africa – View map
              Tel: 010 541 0000

              Cape Town
              Suite 13, 9 Oxbow Crescent, The Estuaries, Century City
              Cape Town, South Africa – View map
              Tel:
              021 612 0600

              Durban
              Suite 25 & 45, 2nd Floor, 102 Stephen Dlamini Road, Musgrave
              Durban, South Africa – View map
              Tel: 031 612 0600

              Home-Connect
              CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
              South Africa – View map
              Tel:
              010 612 0611
              Email: info@home-connect.co.za

              Email Security

              What it is

              • >  Advanced Email Security with Targeted Threat Protection.

              Reasons to choose it

              • > Peace-of-mind knowing your business is Cyber Resilient
              • > Customised based on your unique business requirements
              • > 24/7 support

              Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                Managed Firewall

                What it is

                • > Complete protection against evolving perimeter and web-based threats.

                Reasons to choose it

                • > Fully managed firewall provided on a subscription basis
                • > Delivered based on client’s business requirements
                • > 24/7 local support

                Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                  GET A QUOTE


                  Disaster Recovery as a Service

                  What it is

                  • > Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

                  Reasons to choose it

                  • > Minimised downtime and interruption when the unexpected happens
                  • > Locally owned and managed cloud means we have better control to give you the best service
                  • > Customised monitoring, alerting and reporting as per customer needs

                  Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                    Contact Us

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                      GET IN TOUCH WITH US:
                      Sales: sales@cipherwave.co.za 

                      Johannesburg
                      Tel: 010 541 0000

                      Cape Town
                      Tel:
                      021 612 0600

                      Durban
                      Tel: 031 612 0600

                      Fax

                      What it is

                      • > A business fax solution that allows users to make use of an Internet connection to transmit traditional fax messages.

                      Reasons to choose it

                      • > Eliminates the need for telephone lines
                      • > Universal plug and dial
                      • > Highly affordable and effective IP solution

                      Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                      DOWNLOAD PRODUCT SHEET

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                        Email Archiving

                        What it is

                        • > Unlimited tamper proof email storage in our secure data centre environment for up to 10 years.

                        Reasons to choose it

                        • > Tamper-proof email archive with full audit trail
                        • > Reduced storage needs
                        • > Exceptionally fast search and retrieve capability produces results in seconds

                        Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                          Office 365

                          What it is

                          • > An always up-to-date version of the full MS Office application suite.

                          Reasons to choose it

                          • > Always up-to-date – never buy a new version of Office agai
                          • > Ability to edit documents on the go on a tablet or smartphone
                          • > Default saving to your online storage means access to all documents, all the time

                          Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                            MS Licences

                            What it is

                            • > Hosted software and services that interact with Microsoft products.

                            Reasons to choose it

                            • > Pay per user model with no up-front costs
                            • > Access to most current product versions
                            • > Scalable and on-demand for easy access to additional user licences

                            Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                              Citrix

                              What it is

                              • > Industry-leading open source virtualisation platform.

                              Reasons to choose it

                              • > Cost-effective, cloud-proven virtualisation
                              • > Reduced hardware requirement means increased infrastructure ROI
                              • > Increased employee mobility and efficiency

                              Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                Kemp

                                What it is

                                • > Application delivery optimisation for high availability of critical business applications.

                                Reasons to choose it

                                • > Protection against application-level threats
                                • > Ensured continuous user connections
                                • > Reduced internal network latency and optimised bandwidth

                                Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                  VMware

                                  What it is

                                  • > The industry-leading virtualisation platform that provides highly available, resilient, on-demand infrastructure.

                                  Reasons to choose it

                                  • > Ability to run any app, on any cloud
                                  • > Reduction in cost of IT infrastructure management
                                  • > Reduction of network provisioning time from days to seconds

                                  Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                    Veeam® Backup & Replication™

                                    What it is

                                    • > Fast, flexible, and reliable recovery of virtualised applications and data.

                                    Reasons to choose it

                                    • > Combines backup and replication in a single, award-winning environment
                                    • > High-speed recovery and data loss avoidance
                                    • > Meets SLAs for recovery time and point objectives (RTPO™) of <15 minutes for ALL applications and data

                                    Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                      Hosted Exchange

                                      What it is

                                      • > Offers all the functionality of an enterprise level on-premise email solution.

                                      Reasons to choose it

                                      • > No setup fees – no upfront costs, monthly billing with no long-term contract
                                      • > Reliable Infrastructure – 99.9% uptime
                                      • > Frequent backups throughout the day offer peace-of-mind that emails will never be lost

                                      Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                        Co-location

                                        What it is

                                        • > Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.

                                        Reasons to choose it

                                        • > Significantly reduces data centre costs
                                        • > Reliable data connectivity
                                        • > High security and robust performance for peace of mind

                                        Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                          Virtual Servers

                                          What it is

                                          • > Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.

                                          Reasons to choose it

                                          • > Data centre offers 99.9% uptime
                                          • > Super-fast deployment of virtual servers
                                          • > Local hosting allows for better control and service

                                          Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                          DOWNLOAD PRODUCT SHEET

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                                            Backup as a Service

                                            What it is

                                            • > A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

                                            Reasons to choose it

                                            • > A range of premium features for 100% guaranteed protection and restorability of backed up data
                                            • > Multiple data centre options to store your backups and data
                                            • > Scalable solutions that grow with your business needs

                                            Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                            DOWNLOAD PRODUCT SHEET

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                                              Hosted PBX

                                              What it is

                                              • > A feature-rich hosted PBX solution that delivers high-quality voice.

                                              Reasons to choose it

                                              • > Cost effective alternative to making traditional telephone calls
                                              • > No need to own and manage PBX hardware
                                              • > Retention of your current business telephone number for a fuss-free switch

                                              Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                                              DOWNLOAD PRODUCT SHEET

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                                                Wireless

                                                What it is

                                                • > High-end wireless equipment that delivers fibre optic speeds to your front door.

                                                Reasons to choose it

                                                • > Affordable wireless connectivity
                                                • > Uncapped data option
                                                • > Access where infrastructure is lacking

                                                Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

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                                                  Internet Bandwidth

                                                  What it is

                                                  •  > High-end wireless equipment that delivers fibre optic speeds to your front door.  

                                                  Reasons to choose it

                                                  •  > Affordable wireless connectivity
                                                  •  > Uncapped data option
                                                  •  > Access where infrastructure is lacking

                                                  Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                  Leave your details below and one of our sales team members will be in touch shortly.



                                                    Fibre

                                                    What it is

                                                    • > Fast, reliable connectivity with a national footprint and further access across multiple providers.

                                                    Reasons to choose it

                                                    • > National fibre footprint
                                                    • > Up to 10Gbps connectivity
                                                    • > 99.5% uptime SLA

                                                    Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                    DOWNLOAD PRODUCT SHEET

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                                                      Host Local
                                                      Virtual Servers

                                                      What it is

                                                      • > Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.
                                                      • > All servers equipped with IP address and bandwidth usage per month (amount dependent on product).
                                                      Standard Virtual Servers
                                                      Backups are done daily to disk using Veeam Backup and Replication software.
                                                      Replicated Virtual Servers
                                                      These incorporate the standard virtual server configuration with additional replication to CipherWave’s secondary data centre in Isando.
                                                      High Availability Servers
                                                      Two virtual servers running in active-active mode across both primary and secondary data centres.


                                                      Reasons to choose it

                                                      • > Data centre offers 99.9% uptime.
                                                      • > Automatic daily backups.
                                                      • > Managed through user-friendly control panel.
                                                      • > Fully redundant enterprise architecture.
                                                      • > Super fast deployment of virtual servers.
                                                      • > Reduced operational costs – less power and environment management requirement.
                                                      • > Local hosting allows for better control and service.
                                                      • > Redundancy across 2 data centre environments.

                                                      Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                      DOWNLOAD PRODUCT SHEET

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                                                        Co-location

                                                        What it is

                                                        • > Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.
                                                        • > Direct connection to our high speed IP backbone and uninterrupted power supply.
                                                        • > Our primary data centre is located in Midrand, with secondary data centre facilities in Isando, Durban and Cape Town.

                                                        Reasons to choose it

                                                        • > Significantly reduces business’s data centre costs.
                                                        • > 24/7 support.
                                                        • > Reliable data connectivity.
                                                        • > High security and robust performance for peace of mind.
                                                        • > Fully scalable.
                                                        • > Ability to increase bandwidth and add connections to new offices quickly and easily.
                                                        • > Dual independent power feeds.
                                                        • > Secure biometric access control.

                                                        Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                        DOWNLOAD PRODUCT SHEET

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                                                          Disaster Recovery

                                                          What it is

                                                          • > Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

                                                          Reasons to choose it

                                                          • > Minimised downtime and interruption when the unexpected happens.
                                                          • > Locally owned and managed cloud means we have better control to give you the best service.
                                                          • > Customized monitoring, alerting and reporting as per customer needs.
                                                          • > 2 scheduled DR tests included per year.
                                                          • > Seamless failover.
                                                          • > No-impact Disaster Recovery Testing.
                                                          • > Customisable recovery plans.
                                                          • > Exceptional benefits over traditional DR – see table below.
                                                          Traditional DR Cloud-based DR
                                                          Increased hardware storage required. Cloud eliminates need for hardware.
                                                          Backup intervals of 24 hours or longer. Variable backup intervals – as frequent as hourly with application level consistency.
                                                          Lengthy manual restoration from backups. Quick restoration by CipherWave.
                                                          Difficult, time-consuming testing processes. Ability to view and test servers on easy-to-use production cloud equipment.
                                                          Specialised in-house expertise required. Specialised expertise and 24/7 support provided by CipherWave.
                                                          Onsite recovery environment and management required. Secure, managed offsite recovery environment provided.

                                                          Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                          DOWNLOAD PRODUCT SHEET

                                                          Leave your details below and one of our sales team members will be in touch shortly.



                                                            Backup as a Service

                                                            What it is

                                                            • > A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

                                                            Reasons to choose it

                                                            • > A range of premium features for 100% guaranteed protection and restorability of backed up data.
                                                            • > End-to-end data encryption.
                                                            • > Multiple data centre options to store your backups and data.
                                                            • > Scalable solutions that grow with your business needs.
                                                            • > Fully customisable backup solution.
                                                            • > Advanced backup architecture.
                                                            PACKAGE FEATURES CipherArchive Pro CipherArchive Lite CipherArchive Cloud
                                                            No. of Backup set Unlimited 1 Unlimited
                                                            Backup Schedule X X X
                                                            Encryption
                                                            256- bit X X X
                                                            Configurable by end- user X – –
                                                            Retention Policy X X 5yr
                                                            Business Continuity (DRAAS) – – X

                                                            Want to find out more? Contact our sales team on  010 541 0000 or sales@cipherwave.co.za.

                                                            DOWNLOAD PRODUCT SHEET

                                                            Leave your details below and one of our sales team members will be in touch shortly.



                                                              Hosted PBX

                                                              What it is

                                                              • > A feature-rich hosted PBX solution that delivers high-quality Voice.
                                                              • > An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.

                                                              Reasons to choose it

                                                              • > Cost effective alternative to making traditional telephone calls.
                                                              • > No need to own and manage PBX hardware.
                                                              • > Retention of your current business telephone number for a fuss-free switch.
                                                              • > Fully scalable solutions.
                                                              • > Better control of your company telephone bill, with our prepaid management system and itemised billing.
                                                              • > Highly competitive voice rates.
                                                              • > Improved communication efficiency between employees and customers.
                                                              • > Easy conferencing between local and remote employees.
                                                              • > Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).

                                                              Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                                                              DOWNLOAD PRODUCT SHEET

                                                              Leave your details below and one of our sales team members will be in touch shortly.



                                                                Hosted PBX

                                                                What it is

                                                                • > A feature-rich hosted PBX solution that delivers high-quality Voice.
                                                                • > An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.

                                                                Reasons to choose it

                                                                • > Cost effective alternative to making traditional telephone calls.
                                                                • > No need to own and manage PBX hardware.
                                                                • > Retention of your current business telephone number for a fuss-free switch.
                                                                • > Fully scalable solutions.
                                                                • > Better control of your company telephone bill, with our prepaid management system and itemised billing.
                                                                • > Highly competitive voice rates.
                                                                • > Improved communication efficiency between employees and customers.
                                                                • > Easy conferencing between local and remote employees.
                                                                • > Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).

                                                                Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

                                                                DOWNLOAD PRODUCT SHEET

                                                                Leave your details below and one of our sales team members will be in touch shortly.


                                                                  Leave your details below and one of our sales team members will be in touch shortly.


                                                                    GET IN TOUCH WITH US:
                                                                    General: info@cipherwave.co.za
                                                                    Support: support@cipherwave.co.za

                                                                    Leave your details below and one of our sales team members will be in touch shortly.



                                                                      GET IN TOUCH WITH US:
                                                                      General: info@cipherwave.co.za
                                                                      Support: support@cipherwave.co.za