OUR SERVICES
We’re in the business of helping growing businesses reach their full potential, through increased productivity, profitability and peace of mind.
Our range of world-class, innovative products and services enables businesses to connect, communicate and collaborate.
CONNECT
CipherOnline
Reasons to Connect with CipherOnline
- Fully scalable solutions.
- Reliable, resilient, uninterrupted Internet access.
- 24/7 monitoring and support.
- Wide range of speeds available to suit your specific needs.
What it is
- A range of fully customisable packages, from dedicated internet access for high priority applications to internet access for lower priority applications and international bandwidth across multiple undersea cable systems.
Reasons to choose it
- Fewer data hops for better performance.
- Highly robust, secure connectivity that won’t let you down.
- Fully flexible and scalable (from 128 Kbps to 1 Gbps) packages.
- Local and international bandwidth options available.
- 99.9% Network availability.
- 24/7/365 support.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Fast, reliable connectivity with a national footprint and further access across multiple providers.
Reasons to choose it
- National fibre footprint.
- Fully flexible and scalable to suit your needs.
- Usage-based and uncapped Internet options.
- Up to 1Gbps connectivity.
- Fewer data hops for better performance.
- Single point of contact for better efficiency.
- Highly cost effective.
- Free VoIP channels.
- No contention on fibre access.
- 99.5% Uptime SLA.
- Wireless failover.
| Fibre Internet Access | Fibre Access | |
| Internet usage | Unshaped & uncapped bandwidth | Can be bundled with dedicated Internet access or Internet broadband |
| Contention | Contended | Uncontended |
| SLA | Included | Included |
| Fix IPs | 5 Fixed public IPs | 5 Fixed public IPs |
| Bandwidth | Synchronous | Synchronous |
| Monitoring & support | 24/7/365 | 24/7/365 |
- Hardware is included in the monthly fee.
- No installation cost is applicable upon signing a 36-month contract.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Cost-effective, connectivity with no fixed lines.
- High-end wireless equipment that delivers fibre optic speeds to your front door.
- Alternative to a fixed line last mile access.
- Offers dedicated services within Johannesburg, Pretoria, Durban and Cape Town.
Reasons to choose it
- Fast and professional installation.
- End-to-end network management for better efficiency.
- Affordable wireless connectivity.
- Uncapped data option.
- Limited failure points and latency.
- Licensed and unlicensed technology.
- Access where infrastructure is lacking.
- Fully scalable.
- Fibre backhaul.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
COMMUNICATE
Reasons to communicate with CipherVoice
- Cost effective alternative to making traditional telephone calls.
- No need to own and manage PBX hardware.
- Improved communication efficiency between employees and customers.
- Fully scalable solutions.
What it is
- A feature-rich hosted PBX solution that delivers high-quality Voice.
- An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.
Reasons to choose it
- Cost effective alternative to making traditional telephone calls.
- No need to own and manage PBX hardware.
- Retention of your current business telephone number for a fuss-free switch.
- Fully scalable solutions.
- Better control of your company telephone bill, with our prepaid management system and itemised billing.
- Highly competitive voice rates.
- Improved communication efficiency between employees and customers.
- Easy conferencing between local and remote employees.
- Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
COLLABORATE
CipherCloud
Reasons to Collaborate with CipherCloud
- Improved business agility.
- Increased efficiency.
- Peace-of-mind knowing that your business data is secure.
- Minimised downtime and business interruption for maintained client support.
- Better use of business resources.
- Improved business productivity through access to infrastructure when you need it.
SECURITY
What it is
- Fast, effective and widely deployable security and threat visibility tools for your virtual environment.
Reasons to choose it
- Suitable for any organisation size, budget or complexity.
- Facilitates faster and safer web browsing.
- Fully scalable, to protect your companies growing internet bandwidth.
- Clear, simple reporting.
- Real time monitoring of internet bandwidth usage.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Superior protection for your company’s data passing through the file server.
- Provides Anti Virus, Antispyware and Data Access Protection.
Reasons to choose it
- Combines high detection speed, smooth performance, and stability to ensure a continuously high level of security.
- Low system demands allow for more memory and CPU power available for critical system tasks.
- Offers comprehensive security logs and system notifications.
- Allows optimal hardware performance.
- Neutralises sophisticated threats.
- Enables remote management.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Enterprise level spam filtering on incoming and outgoing email.
- High-quality protection againt spam, virus, phishing, ransomware and malware attacks.
Reasons to choose it
- Immediate detection of new spam and malware outbreaks.
- Full control of your email flow.
- Improved employee productivity.
- Easy to use interface.
- High filter quality and efficiency.
- Full integration and automation.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
SOFTWARE AS A SERVICE
What it is
- Fast, flexible, and reliable recovery of virtualised applications and data.
Reasons to choose it
- Combines backup and replication in a single, award-winning environment.
- Meets SLAs for recovery time and point objectives (RTPO™) of <15 minutes for ALL applications and data.
- Increased business resilience.
- Protects your business against data loss.
- High-speed data recovery.
- Supports any storage.
- Ability to protect multiple virtual machines from one console.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- The industry-leading virtualisation platform that provides a highly available, resilient, on-demand infrastructure.
- Purpose-built to get the best performance, availability and efficiency from your infrastructure and applications.
Reasons to choose it
- Ability to run any app, on any cloud.
- Comprehensive built-in security.
- Simplified customer experience and streamlined administration.
- Intelligent operations management and automation.
- Reduction in cost of IT infrastructure management.
- Improved user satisfaction with IT through greater visibility, availability and capacity usage.
- Improved operational efficiency through automation.
- Workload mobility.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- An always up-to-date version of the full MS Office application suite.
- The familiar Office applications offered as a cloud service.
Reasons to choose it
- Always up-to-date – never buy a new version of Office again.
- Each user able to install Office on up to 5 PCs or Macs.
- A range of services from online meetings to sharing documents and business-class email.
- Ability to edit documents on the go on a tablet or smartphone.
- Default saving to your online storage means access to all documents, all the time.
- Private social networking and collaboration.
- Simplified IT Management.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Hosted software and services that interact with Microsoft products.
- A variety of software license packages to meet every growing business’s needs.
- A combination of MS licenses and other enterprise license packages, including MS SQL, RDS, Veeam, VMWare and Citrix.
Reasons to choose it
- Pay per user model with no up-front costs.
- Access to most current product versions.
- Enables expanded distribution capabilities.
- Scalable and on demand for easy access to additional user licenses.
- Wide range of software products to choose from.
- Only purchase licenses for the users that require it.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- A complete virtual app and desktop solution to meet all companies needs.
- Gives users secure access to Linux desktop from non-Linux devices.
- Enables IT administrators to manage Windows and Linux applications and desktops through a single console.
Reasons to choose it
- Cloud-proven virtualisation.
- Reduced hardware requirement – increased infrastructure ROI.
- Open source and community-driven.
- Value without compromise.
- Ability to virtualise any infrastructure.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Application delivery optimisation for high availability of critical business applications.
- Virtual LoadMaster™ (VLM) delivers the award-winning LoadMaster™ advanced server load balancing and application delivery functionality.
Reasons to choose it
- Protection against application-level threats.
- Improved application experience for users.
- Ensured continuous user connections.
- Easy-to-use platform for delivering application delivery in virtualised environments.
- Reduced internal network latency and optimised bandwidth.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
INFRASTRUCTURE AS A SERVICE
What it is
- Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.
- All servers equipped with IP address and bandwidth usage per month (amount dependent on product).
| Standard Virtual Servers |
| Backups are done daily to disk using Veeam Backup and Replication software. |
| Replicated Virtual Servers |
| These incorporate the standard virtual server configuration with additional replication to CipherWave’s secondary data centre in Isando. |
| High Availability Servers |
| Two virtual servers running in active-active mode across both primary and secondary data centres. |
Reasons to choose it
- Data centre offers 99.9% uptime.
- Automatic daily backups.
- Managed through user-friendly control panel.
- Fully redundant enterprise architecture.
- Super fast deployment of virtual servers.
- Reduced operational costs – less power and environment management requirement.
- Local hosting allows for better control and service.
- Redundancy across 2 data centre environments.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.
- Direct connection to our high speed IP backbone and uninterrupted power supply.
- Our primary data centre is located in Midrand, with secondary data centre facilities in Isando, Durban and Cape Town.
Reasons to choose it
- Significantly reduces business’s data centre costs.
- 24/7 support.
- Reliable data connectivity.
- High security and robust performance for peace of mind.
- Fully scalable.
- Ability to increase bandwidth and add connections to new offices quickly and easily.
- Dual independent power feeds.
- Secure biometric access control.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
BUSINESS CONTINUITY
What it is
- Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.
Reasons to choose it
- Minimised downtime and interruption when the unexpected happens.
- Locally owned and managed cloud means we have better control to give you the best service.
- Customized monitoring, alerting and reporting as per customer needs.
- 2 scheduled DR tests included per year.
- Seamless failover.
- No-impact Disaster Recovery Testing.
- Customisable recovery plans.
- Exceptional benefits over traditional DR – see table below.
| Traditional DR | Cloud-based DR |
| Increased hardware storage required. | Cloud eliminates need for hardware. |
| Backup intervals of 24 hours or longer. | Variable backup intervals – as frequent as hourly with application level consistency. |
| Lengthy manual restoration from backups. | Quick restoration by CipherWave. |
| Difficult, time-consuming testing processes. | Ability to view and test servers on easy-to-use production cloud equipment. |
| Specialised in-house expertise required. | Specialised expertise and 24/7 support provided by CipherWave. |
| Onsite recovery environment and management required. | Secure, managed offsite recovery environment provided. |
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.
Reasons to choose it
- A range of premium features for 100% guaranteed protection and restorability of backed up data.
- End-to-end data encryption.
- Multiple data centre options to store your backups and data.
- Scalable solutions that grow with your business needs.
- Fully customisable backup solution.
- Advanced backup architecture.
| PACKAGE FEATURES | CipherArchive Pro | CipherArchive Lite | CipherArchive Cloud |
| No. of Backup set | Unlimited | 1 | Unlimited |
| Backup Schedule | X | X | X |
| Encryption | |||
| 256- bit | X | X | X |
| Configurable by end- user | X | – | – |
| Retention Policy | X | X | 5yr |
| Business Continuity (DRAAS) | – | – | X |
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
MAIL MANAGEMENT
What it is
- Synching of your calendar and contacts across multiple devices for better company collaboration.
- Offers all the functionality of the enterprise level on-premise email solution.
Reasons to choose it
- Brings a new rich set of technologies, features, and services to the Exchange Server product line.
- No setup fees – no upfront costs, monthly billing with no long term contract.
- Reliable Infrastructure –99.9% uptime.
- Frequent backups throughout the day offer peace-of-mind that emails will never be lost.
- Hosted locally.
- Includes Email Anti Spam and Anti Virus.
- Choice of Mailbox size options to suite your business needs.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
What it is
- Unlimited tamper proof email storage in our secure data centre environment for up to 10 years.
- Never lose a mail again.
Reasons to choose it
- Tamper-proof email archive with full audit trail.
- Easy-to-use web interface.
- Employees able to search and retrieve archived mails within seconds.
- Supports searches within multiple attachment types.
- Reduced storage needs.
- Fully scalable email solution.
- Multiple email system support.
- 24/7/265 support.
Want to find out more? Contact our sales team on 011 541 9940 or sales@cipherwave.co.za.
“Innovation has been key to our success. We constantly strive to set the bar higher. As the ICT industry continues to evolve, so shall we continue to develop new quality solutions that businesses need to succeed.” – Jonathan Mason, CEO
CONTACT US
GOT A QUESTION FOR US?
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CALL US ON:
Tel: 011 541 9940
Fax: 011 541 9920
Email: info@cipherwave.co.za
Johannesburg
CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
South Africa – View map
Cape Town
Office 4&5, Suite 13, 9 Oxbow Crescent, The Estuaries, Century City
Cape Town, South Africa – View map
Durban
Suite 402, Block 4 Ground Floor
35 – 37 Island Circle, River Horse Valley Business Estate
Durban, South Africa – View map
