1. Where can I find your banking details
Our bank details are shown on the front of our invoices.
3. How can I arrange to cancel my CipherWave service?
You must request a Cancellation Request Form by emailing our cancellations team at firstname.lastname@example.org.
4. Do you accept Credit Card payments?
Yes – We accept all major credit card, including VISA and Mastercard.
5. Can I pay my invoice by Debit Order and how do I do this?
Yes, you can request a Debit Order mandate from CipherWave’s accounts department, by phone – 011 541 9940 or by email – email@example.com.
6. I need to request a copy of an invoice or statement?
You can contact our Accounts and Billing Department, by phoning us on 011 541 9940 or by emailling us at firstname.lastname@example.org.
7. I have a query on an invoice you’ve sent to me?
You can contact CipherWave Accounts and Billing, by phoning 011 541 9940 or by emailing us email@example.com.
8. How do I get a quote for a CipherWave product or service?
You can contact our sales team, by phoning them on 011 541 9940 or by emailing them at firstname.lastname@example.org.
9. Is the Customer Support Centre available 24 x 7?
Yes – CipherWave Technical Support is available 24 hours a day, 7 days a week, 365 days a year.
10. How can I contact CipherWave First Line Technical Support?
You can contact CipherWave Support by phoning 0860 070 070 or by emailing us at email@example.com