CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.
“CipherWave has grown from a 3-man team to a fully-fledged staff of 50 young and vibrant individuals. Our culture is focused on strong mentorship, the highest level of customer service and accountability of each team member for the growth of the company.”
– Jonathan Mason, CEO
“Our business was born in 2010 out of a desire to deliver a better experience for our customers and partners. Our journey has seen continual business growth over the past few years and the establishment of strong partnerships with our customers.”
– Wayne D’sa, Managing Director
5 FAST FACTS ABOUT US
CipherWave is a locally owned and managed Internet Service Provider.
We operate our own local network infrastructure and state-of-the-art data centres.
We’re a team of young, passionate, results-driven people.
We provide customisable, reliable and scalable connectivity, voice and cloud solutions for growing businesses.
Coffee & our clients. That’s what gets us out of bed in the morning. Our clients and partners are at the centre of everything we do.
REASONS TO CHOOSE US
BIG ENOUGH TO MATTER. SMALL ENOUGH TO CARE.
We believe in giving your business the dedicated attention it deserves.
YOU KNOW WHAT THEY SAY ABOUT DYNAMITE.
Our team is sized and structured for maximum agility, so we can respond to your needs quickly.
WE KNOW S.A. BUSINESS.
From compliance to cost savings, we understand what matters to local businesses.
LOCAL MEANS LEKKER SERVICE.
Owning and operating our local network infrastructure gives us better control to give you the best service. When we promise 99.9% network uptime, we know we can deliver on it.
YOUR BUSINESS NEVER STOPS.
Neither does ours. Our business is built on superior 24/7 service support. Enhanced tools give you round-the-clock insight into your network.
OUR CLIENTS MATTER.
We strive to build solid relationships with the people behind the businesses that we work with. Our success stories and retention rates are testimony to our transparent, dedicated approach to service excellence.
“Innovation has been key to our success. We constantly strive to set the bar higher. As the ICT industry continues to evolve, so shall we continue to develop new quality solutions that businesses need to succeed.” – Jonathan Mason, CEO
We’re in the business of helping growing businesses reach their full potential, through increased productivity, profitability and peace of mind. Our range of world-class, innovative products and services enables businesses to connect, communicate and collaborate.
Reasons to Connect with
- Fully scalable solutions.
- Reliable, resilient, uninterrupted Internet access.
- 24/7 monitoring and support.
- Wide range of speeds available to suit your specific needs.
Reasons to communicate with
- Cost effective alternative to making traditional telephone calls.
- No need to own and manage PBX hardware.
- Improved communication efficiency between employees and customers.
- Fully scalable solutions.
Reasons to Collaborate with
- Improved business agility.
- Increased efficiency.
- Peace-of-mind knowing that your business data is secure.
- Minimised downtime and business interruption for maintained client support.
“In my dealings with them I found them to be very professional in their service delivery and their support is of high standard and quick response.”
– Chris Roux, Technology Manager – Exponant
“I would rate their service a solid 9/10.”
– Jean Nel, Systems Engineer – Much Asphalt
“CipherWave epitomises excellent customer service.”
– Dr Liam Terblanche, CTO – Airvantage
REASONS TO BECOME A PARTNER
- Tiered benefits ensure that you get maximum benefit.
- Flexibility to set your own prices.
- Strong local support team.
- Transparent approach to partnership. We work with our partners to support your customers.
- Compelling product and service offerings for your customers.
SOME OF OUR PARTNERS AND CLIENTS
Do you only offer business services?
We are able to provide voice and fibre services for the home through Home-Connect.
Where are you based and what areas do you service?
CipherWave has a national footprint and has branches in Johannesburg, Cape Town and Durban.
What is the process for moving all my current services to CipherWave?
CipherWave’s dedicated operations team will put together a comprehensive project plan, detailing the entire transition process. This team will handle co-ordination with all third party suppliers and will act as your single point of contact, ensuring a smooth change over with minimal downtime.
Are your services locally provided and supported?
Yes, we own and manage our own local network and data centres. This gives us better control to give you better service.