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Telephone Management System

What it is

> Centralised view of a user’s communication usage allowing for operational management and recovery of costs for the business.

Reasons to choose it

> Consolidated view of all telecommunications costs, usage and infrastructure
> Accurately allocate costs to cost centres
> Direct ROI, cost savings and recovery of costs

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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GET IN TOUCH WITH US:
General: info@cipherwave.co.za | Support: support@cipherwave.co.za

Johannesburg
CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
South Africa – View map
Tel: 010 541 0000

Cape Town
Suite 13, 9 Oxbow Crescent, The Estuaries, Century City
Cape Town, South Africa – View map
Tel: 021 612 0600

Durban
Suite 25 & 45, 2nd Floor, 102 Stephen Dlamini Road, Musgrave
Durban, South Africa – View map
Tel: 031 612 0600

Home-Connect
CSSI House, 28 Augrabies Road, Waterfall Office Park, Midrand
South Africa – View map
Tel: 010 612 0611
Email: info@home-connect.co.za

Email Security

What it is

> Advanced Email Security with Targeted Threat Protection.

Reasons to choose it

> Peace-of-mind knowing your business is Cyber Resilient
> Customised based on your unique business requirements
> 24/7 support

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Managed Firewall

What it is

> Complete protection against evolving perimeter and web-based threats.

Reasons to choose it

> Fully managed firewall provided on a subscription basis
> Delivered based on client’s business requirements
> 24/7 local support

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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GET A QUOTE

Disaster Recovery as a Service

What it is

> Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

Reasons to choose it

> Minimised downtime and interruption when the unexpected happens
> Locally owned and managed cloud means we have better control to give you the best service
> Customised monitoring, alerting and reporting as per customer needs

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

DOWNLOAD PRODUCT SHEET

Leave your details below and one of our sales team members will be in touch shortly.

Contact Us

Leave your details below and one of our sales team members will be in touch shortly.

GET IN TOUCH WITH US:
Sales: sales@cipherwave.co.za

Johannesburg
Tel: 010 541 0000

Cape Town
Tel: 021 612 0600

Durban
Tel: 031 612 0600

Fax

What it is

> A business fax solution that allows users to make use of an Internet connection to transmit traditional fax messages.

Reasons to choose it

> Eliminates the need for telephone lines
> Universal plug and dial
> Highly affordable and effective IP solution

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Email Archiving

What it is

> Unlimited tamper proof email storage in our secure data centre environment for up to 10 years.

Reasons to choose it

> Tamper-proof email archive with full audit trail
> Reduced storage needs
> Exceptionally fast search and retrieve capability produces results in seconds

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Office 365

What it is

> An always up-to-date version of the full MS Office application suite.

Reasons to choose it

> Always up-to-date – never buy a new version of Office agai
> Ability to edit documents on the go on a tablet or smartphone
> Default saving to your online storage means access to all documents, all the time

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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MS Licences

What it is

> Hosted software and services that interact with Microsoft products.

Reasons to choose it

> Pay per user model with no up-front costs
> Access to most current product versions
> Scalable and on-demand for easy access to additional user licences

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Citrix

What it is

> Industry-leading open source virtualisation platform.

Reasons to choose it

> Cost-effective, cloud-proven virtualisation
> Reduced hardware requirement means increased infrastructure ROI
> Increased employee mobility and efficiency

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Kemp

What it is

> Application delivery optimisation for high availability of critical business applications.

Reasons to choose it

> Protection against application-level threats
> Ensured continuous user connections
> Reduced internal network latency and optimised bandwidth

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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VMware

What it is

> The industry-leading virtualisation platform that provides highly available, resilient, on-demand infrastructure.

Reasons to choose it

> Ability to run any app, on any cloud
> Reduction in cost of IT infrastructure management
> Reduction of network provisioning time from days to seconds

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Veeam® Backup & Replication™

What it is

> Fast, flexible, and reliable recovery of virtualised applications and data.

Reasons to choose it

> Combines backup and replication in a single, award-winning environment
> High-speed recovery and data loss avoidance
> Meets SLAs for recovery time and point objectives (RTPO™) of <15 minutes for ALL applications and data

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Hosted Exchange

What it is

> Offers all the functionality of an enterprise level on-premise email solution.

Reasons to choose it

> No setup fees – no upfront costs, monthly billing with no long-term contract
> Reliable Infrastructure – 99.9% uptime
> Frequent backups throughout the day offer peace-of-mind that emails will never be lost

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Co-location

What it is

> Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.

Reasons to choose it

> Significantly reduces data centre costs
> Reliable data connectivity
> High security and robust performance for peace of mind

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Virtual Servers

What it is

> Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.

Reasons to choose it

> Data centre offers 99.9% uptime
> Super-fast deployment of virtual servers
> Local hosting allows for better control and service

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Backup as a Service

What it is

> A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

Reasons to choose it

> A range of premium features for 100% guaranteed protection and restorability of backed up data
> Multiple data centre options to store your backups and data
> Scalable solutions that grow with your business needs

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Hosted PBX

What it is

> A feature-rich hosted PBX solution that delivers high-quality voice.

Reasons to choose it

> Cost effective alternative to making traditional telephone calls
> No need to own and manage PBX hardware
> Retention of your current business telephone number for a fuss-free switch

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Wireless

What it is

> High-end wireless equipment that delivers fibre optic speeds to your front door.

Reasons to choose it

> Affordable wireless connectivity
> Uncapped data option
> Access where infrastructure is lacking

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Internet Bandwidth

What it is

 > High-end wireless equipment that delivers fibre optic speeds to your front door.

Reasons to choose it

 > Affordable wireless connectivity
 > Uncapped data option
 > Access where infrastructure is lacking

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Fibre

What it is

> Fast, reliable connectivity with a national footprint and further access across multiple providers.

Reasons to choose it

> National fibre footprint
> Up to 10Gbps connectivity
> 99.5% uptime SLA

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Host Local

Virtual Servers

What it is

> Virtual machines hosted in our secure data centre for maximum uptime and minimum risk.
> All servers equipped with IP address and bandwidth usage per month (amount dependent on product).

Standard Virtual Servers

Backups are done daily to disk using Veeam Backup and Replication software.

Replicated Virtual Servers

These incorporate the standard virtual server configuration with additional replication to CipherWave’s secondary data centre in Isando.

High Availability Servers

Two virtual servers running in active-active mode across both primary and secondary data centres.

Reasons to choose it

> Data centre offers 99.9% uptime.
> Automatic daily backups.
> Managed through user-friendly control panel.
> Fully redundant enterprise architecture.
> Super fast deployment of virtual servers.
> Reduced operational costs – less power and environment management requirement.
> Local hosting allows for better control and service.
> Redundancy across 2 data centre environments.

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Co-location

What it is

> Relocation of your IT infrastructure to our resilient, secure data centre for reduced risk and higher uptime.
> Direct connection to our high speed IP backbone and uninterrupted power supply.
> Our primary data centre is located in Midrand, with secondary data centre facilities in Isando, Durban and Cape Town.

Reasons to choose it

> Significantly reduces business’s data centre costs.
> 24/7 support.
> Reliable data connectivity.
> High security and robust performance for peace of mind.
> Fully scalable.
> Ability to increase bandwidth and add connections to new offices quickly and easily.
> Dual independent power feeds.
> Secure biometric access control.

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Disaster Recovery

What it is

> Off-site disaster recovery services that enable the virtualisation and startup of applications quickly and seamlessly.

Reasons to choose it

> Minimised downtime and interruption when the unexpected happens.
> Locally owned and managed cloud means we have better control to give you the best service.
> Customized monitoring, alerting and reporting as per customer needs.
> 2 scheduled DR tests included per year.
> Seamless failover.
> No-impact Disaster Recovery Testing.
> Customisable recovery plans.
> Exceptional benefits over traditional DR – see table below.

Traditional DR	Cloud-based DR
Increased hardware storage required.	Cloud eliminates need for hardware.
Backup intervals of 24 hours or longer.	Variable backup intervals – as frequent as hourly with application level consistency.
Lengthy manual restoration from backups.	Quick restoration by CipherWave.
Difficult, time-consuming testing processes.	Ability to view and test servers on easy-to-use production cloud equipment.
Specialised in-house expertise required.	Specialised expertise and 24/7 support provided by CipherWave.
Onsite recovery environment and management required.	Secure, managed offsite recovery environment provided.

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Backup as a Service

What it is

> A highly dependable means of real-time, continuous data protection for servers, desktops, and laptops, without any human intervention.

Reasons to choose it

> A range of premium features for 100% guaranteed protection and restorability of backed up data.
> End-to-end data encryption.
> Multiple data centre options to store your backups and data.
> Scalable solutions that grow with your business needs.
> Fully customisable backup solution.
> Advanced backup architecture.

PACKAGE FEATURES	CipherArchive Pro	CipherArchive Lite	CipherArchive Cloud
No. of Backup set	Unlimited	1	Unlimited
Backup Schedule	X	X	X
Encryption
256- bit	X	X	X
Configurable by end- user	X	–	–
Retention Policy	X	X	5yr
Business Continuity (DRAAS)	–	–	X

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

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Hosted PBX

What it is

> A feature-rich hosted PBX solution that delivers high-quality Voice.
> An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.

Reasons to choose it

> Cost effective alternative to making traditional telephone calls.
> No need to own and manage PBX hardware.
> Retention of your current business telephone number for a fuss-free switch.
> Fully scalable solutions.
> Better control of your company telephone bill, with our prepaid management system and itemised billing.
> Highly competitive voice rates.
> Improved communication efficiency between employees and customers.
> Easy conferencing between local and remote employees.
> Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

DOWNLOAD PRODUCT SHEET

Leave your details below and one of our sales team members will be in touch shortly.

Hosted PBX

What it is

> A feature-rich hosted PBX solution that delivers high-quality Voice.
> An all-inclusive, unified communications package offering enhanced services, applications and system administration to meet the demanding communication needs of growing businesses.

Reasons to choose it

> Cost effective alternative to making traditional telephone calls.
> No need to own and manage PBX hardware.
> Retention of your current business telephone number for a fuss-free switch.
> Fully scalable solutions.
> Better control of your company telephone bill, with our prepaid management system and itemised billing.
> Highly competitive voice rates.
> Improved communication efficiency between employees and customers.
> Easy conferencing between local and remote employees.
> Wide range of features to enhance customer experience (call divert, pre-recorded cues etc.).

Want to find out more? Contact our sales team on 010 541 0000 or sales@cipherwave.co.za.

DOWNLOAD PRODUCT SHEET

Leave your details below and one of our sales team members will be in touch shortly.

Leave your details below and one of our sales team members will be in touch shortly.

GET IN TOUCH WITH US:
General: info@cipherwave.co.za
Support: support@cipherwave.co.za

Leave your details below and one of our sales team members will be in touch shortly.

GET IN TOUCH WITH US:
General: info@cipherwave.co.za
Support: support@cipherwave.co.za